Five Below Reviews

Five Below has an overall rating of 4.6 based on 35 reviews. Customer feedback on Five Below is mixed: Five Below reviewers highlight positive aspects like affordable prices, wide variety of products, trendy items, fun shopping experience, which strongly appeal to teens and young adults looking for budget-friendly products. However, Five Below is often criticized for its limited product quality, inconsistent stock availability, some items may break easily, checkout process can be slow.

4.6/5.0

35 reviews

5 Stars

21

4 Stars

9

3 Stars

2

2 Stars

0

1 Star

0

All Five Below Reviews (35)
william1997
May 24, 2026
"Fastest Order Ever, Honestly"
I got my order so fast I actually had to do a double take. Like, was it teleported to my door? No hassle, no drama, just showed up way sooner than I expected. i’m weirdly impressed...
evelyn_Lum01
May 19, 2026
"Cute little beauty finds"
I actually found some really cute lip glosses and face masks here. There were lots of options to choose from, which made it fun to look around.
williambillingsley9160
May 12, 2026
"Super easy pickup"
I ordered a few things online from Five Below and picked them up at my local store. It was actually ready fast, and I got the email as soon as it was done. When I went in, I just gave them my name and they handed me the bag. No waiting around or anything. Smooth experience, and I’d definitely use pickup again.
John-powers
May 10, 2026
"Support actually handled it fast"
One of my items was missing from the order, but support actually got it sorted out quickly. Easy fix overall
janetnichols4207
May 08, 2026
"I always end up having a good…"
I always end up having a good time at Five Below, even when my timing is kind of terrible and I go when I’m in a rush or the store is a little busy. The staff at my store are really nice and actually greet you when you walk in, which I always notice. One girl helped me find a phone charger and didn’t seem annoyed at all, even though I probably picked the worst time to ask. Checkout was quick too, and the cashier was joking around with everyone in line. Overall, just a nice, easy shopping trip.
julian_Jones70
May 04, 2026
"I ordered some Christmas decorations and…"
I ordered some Christmas decorations and a few little stocking stuffers from Five Below’s website, and it turned out better than I thought it would. I was mostly expecting a few basic holiday items, but the seasonal section had way more to choose from, like ornaments, gift bags, fuzzy socks, and some really cute lights. The prices were definitely easy on the budget too. Shipping took a few days, but everything arrived in good shape. It wasn’t anything super fancy, just fun affordable stuff that made decorating a lot easier. I’d probably order again next holiday season.
ChelseaReece
April 30, 2026
"Totally Calm About the Snack Options"
I’m being very normal about this, but the candy aisle seriously never lets me down. There are always so many snacks to choose from, and I definitely don’t spend way too much time deciding what to grab.
pearl1999
April 29, 2026
"Checkout was really easy, so that…"
Checkout was really easy, so that was nice. Shipping took a few days, not too bad honestly. One corner of the box was kind of smashed when it showed up, which was a little... I don't know, not great, but everything seemed fine inside.
ron1980
April 19, 2026
"Fun Finds, But I Hate Missing Out"
I like shopping on Five Below because the selection is just fun to browse. You can find the most random mix of stuff, like phone cases, snacks, room decor, beauty items, and little gifts that are perfect for stockings or last-minute add-ons. Some things have actually been better quality than I expected for the price, which is always a nice surprise. My only complaint is that certain categories feel picked over sometimes, and it’s annoying when I see something cute but wait too long and then it’s gone. I’d rather grab it while it’s available than regret missing out later. Overall, it’s a good site for cheap little finds, I just wish more items stayed in stock.
jennaknisley6570
April 12, 2026
"Helpful staff, just had to wait a bit"
I went in looking for a few things, and once I finally found someone, the staff was really nice. They helped me quickly and answered what I needed, which I appreciated. It just took a while, a little longer than I expected, to get anyone’s attention at first.
DorotheaPlessis
April 11, 2026
"Return was easy, easy enough"
I had to return a few things I ordered online, and it was easy, easy enough. The return policy made sense and wasn’t confusing, which helped a lot. I do wish the refund had come through a little faster, faster would’ve been nice. But the store staff helped me out and were polite, so it wasn’t a big deal. Overall, fair experience.
Thomas-johnson
April 06, 2026
"Shipping felt fair"
I ordered a few small things from Five Below, i was kind of expecting the shipping to make the total feel not worth it. Maybe I’m just picky about that, but I hate when cheap items suddenly aren’t cheap anymore because of shipping. This time it felt reasonable, though. Everything showed up fine, and I didn’t feel like I got ripped off at checkout. I’d probably order again.
david.Brown
April 06, 2026
"These cables lasted good for me…"
These cables lasted good for me. I’ve used them for this and that, and they’re still doing the job, so I’m happy with them.
debra-Edwards
March 27, 2026
"Easy Store to Shop Around In"
I stopped by Five Below it was such an easy shopping trip. The store was really organized and everything was where you’d expect it to be, so wandering around forever was completely unnecessary. The shelves looked neat, nothing felt messy or picked over, and checkout was quick too. Overall, just a really smooth visit.
JohnWelty
March 26, 2026
"They paid really fast, which I definitely…"
They paid really fast, which I definitely appreciated, and there weren’t any weird delays or hassles. I’m still kind of mixed on the overall experience, but as far as getting paid goes, it was smooth.
sabrina_Bird82
March 20, 2026
"Easygoing place to shop"
The aisles were bright and easy to walk through, and the whole place had a really chill vibe. The music was nice too, it reminded me of the relaxed little stores I used to browse with my cousin on weekends.
geraldine1986
March 19, 2026
"Arrived in great shape"
It was packed really well, and nothing was crushed at all. Just from how carefully it was wrapped, I got the feeling they actually take shipping seriously
hello_mildred234
March 11, 2026
"Good Spot for the Kids"
Took the kids here and they ended up finding plenty to keep themselves busy. i didn’t have to do much besides follow them around and let them explore. They seemed happy, so that was good enough for me. Then we left...
amyjordan3484
March 07, 2026
"Quick help, just like I hoped"
I expected getting my order issue fixed to be a bit of a hassle, but customer service replied quickly and handled it without making it feel like a big deal. Smooth experience overall.
KING
March 07, 2026
"Easy to use and super convenient!"
I used the Five Below app to check things out before heading to the store, and it worked great! Loaded fast, checkout was simple, and I didn’t run into any issues at all :) Happy with the experience!

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